Terms of Service

Effective Date: 08/28/2026

1. Introduction

These Terms of Service govern your access to and use of the website operated by Norvellian LLC at https://norvellian.us and your purchase of products offered through the website.

Norvellian LLC is a Wyoming-registered company with a registered office at 30 N Gould St Ste N, Sheridan, WY 82801, United States.

By accessing the website, placing an order, or otherwise using our services, you agree to these Terms of Service. If you do not agree with these terms, you should not use the website or place an order.

2. Our Products

Norvellian LLC offers fitness accessories intended for home workouts, gym sessions, mobility activities, and everyday training routines.

We aim to provide clear information regarding product features, intended use, materials, dimensions, care instructions, and other relevant details where available.

Customers are responsible for reviewing the information shown on the applicable product page before making a purchase.

Product availability, specifications, designs, descriptions, and pricing may change from time to time.

3. Product Information

We make reasonable efforts to ensure that product descriptions and other website information are accurate and understandable.

Images, illustrations, colors, dimensions, and other visual representations may appear differently depending on the device or display used to access the website.

Customers should review the available product information carefully and contact us at office@norvellian.us if an important detail is unclear before placing an order.

4. Eligibility and Use of the Website

You may use the website only for lawful purposes and in accordance with these Terms of Service.

By placing an order, you represent that the information you provide is accurate and that you are authorized to use the payment method submitted during checkout.

You may not use the website in a manner that interferes with its operation, attempts to gain unauthorized access to systems or data, violates applicable law, or infringes the rights of Norvellian LLC or any third party.

5. Orders

An order is submitted when the customer completes the checkout process and provides the information requested at checkout.

Submitting an order does not necessarily guarantee that the order can be fulfilled. An order may be reviewed, declined, or cancelled where reasonably necessary, including where a product is unavailable, payment cannot be completed, order information appears incomplete or incorrect, or a transaction requires additional review.

If an order cannot be fulfilled after payment has been successfully received, the affected payment will be addressed appropriately.

6. Pricing and Payment

Prices displayed on the website apply at the time an order is submitted unless otherwise stated.

Customers are responsible for reviewing the total amount presented during checkout before confirming payment.

Payments may be processed through third-party payment service providers. Norvellian LLC does not require customers to provide payment card information outside the normal checkout process.

Any applicable delivery charges, taxes, or other amounts that form part of the transaction should be shown or otherwise communicated before the customer completes the purchase where applicable.

7. Order Confirmation

Customers should provide accurate contact and delivery information when placing an order.

Order-related communications may be sent using the contact information provided during checkout.

Customers should contact us promptly if they believe that information associated with an order is incorrect.

8. Shipping and Delivery

Physical products are delivered according to the shipping arrangements applicable to the relevant order.

Delivery timing may depend on the destination, product availability, carrier operations, and other circumstances outside our direct control.

Additional information regarding shipping, delivery, and returns is available in our Shipping & Returns Policy.

9. Refunds and Returns

Refund and return eligibility is governed by our Refund Policy and Shipping & Returns Policy.

Customers should review those policies before completing a purchase.

Submitting a refund or return request does not automatically guarantee approval. Requests may be reviewed based on the circumstances of the order, the condition of the product, the reason for the request, and the information available to us.

10. Product Use and Safety

Customers are responsible for using purchased products in accordance with their intended purpose and any instructions, warnings, care information, or safety guidance provided with the product or on the website.

Fitness accessories should be used appropriately for the customer’s training environment and personal circumstances.

Norvellian LLC does not guarantee specific fitness, health, strength, mobility, or performance results from the use of any product.

11. Intellectual Property

The website and its original content, including text, branding, design elements, graphics, product presentation, and other materials created for Norvellian LLC, may be protected by intellectual property laws.

You may access and use the website for personal and lawful purposes associated with reviewing or purchasing our products.

You may not reproduce, distribute, modify, commercially exploit, or misrepresent our protected website content without appropriate authorization.

12. Third-Party Services

The website may rely on third-party providers for services such as payment processing, hosting, analytics, communications, or delivery.

Those third parties may operate under their own terms and privacy practices.

Norvellian LLC is not responsible for independent third-party services outside our control, although we may work with those providers where necessary to support customer orders.

13. Availability of the Website

We aim to keep the website reasonably available, but uninterrupted or error-free access cannot be guaranteed.

Access may occasionally be restricted because of maintenance, technical issues, security concerns, updates, or circumstances outside our control.

14. Limitation of Liability

To the extent permitted by applicable law, Norvellian LLC is not responsible for indirect, incidental, consequential, or similar losses arising from the use of the website or products where such liability may lawfully be limited.

Nothing in these Terms of Service is intended to exclude rights or remedies that cannot legally be excluded.

Customers remain responsible for determining whether a product is appropriate for their intended use based on the information made available before purchase.

15. Accuracy of Information

Customers are responsible for providing complete and accurate information when using the website or placing an order.

Norvellian LLC is not responsible for delays or delivery problems resulting from incorrect or incomplete information supplied by the customer where those issues are outside our reasonable control.

16. Changes to These Terms

We may update these Terms of Service when necessary to reflect changes to our website, products, operations, or business practices.

The version displayed on the website will apply from its stated effective date.

Continued use of the website after updated terms become effective constitutes acceptance of the updated terms where permitted by applicable law.

17. Contact

Questions regarding these Terms of Service may be sent to:

Norvellian LLC
30 N Gould St Ste N
Sheridan, WY 82801
United States

Email: office@norvellian.us

Website: https://norvellian.us